CONCRETE ORDERING PROCESS
Do The Concrete People Ltd supply the type of concrete I need?
Our volumetric concrete mixer vehicles and drum mixers can mix and supply a wide range of concrete. Our mixers arrive at your building site, home or the location of the concrete pour and then create the required amount of concrete.
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We can provide concrete for foundations, slabs, pilings and more. Whether you’re looking for concrete for a small domestic shed base or a large commercial building, simply give us a call to discuss your requirements with our experienced team.
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Do you cover my area?
The Concrete People Ltd are a nationwide company and deliver over the whole of the uk.
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How much concrete do I need?
We measure concrete in cubic metres (m³). Our concrete calculator can help you work out how much concrete you need, no matter what the shape or size of your project.
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I don't need a lot of concrete, is there a minimum order?
The Concrete People Ltd mixer’s can either mix up your concrete when we arrive at your site, so you can take as much or as little as you wish, or can send pre-mixed concrete. We usually charge a minimum equivalent to 3m3 of concrete - about the size of a large shed base. For more information please simply call our office team to discuss your needs.
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I want to order! How do I do it and how do I pay?
The best way to make a concrete pour booking with The Concrete People Ltd is to call us and speak to our office team. We welcome all types of jobs and usually take payment via card over the phone. Payment is taken when the order placed. Call the team for more information or to make a booking today.
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How much does concrete cost?
Call us for an instant quote. There are several variables to consider when calculating concrete cost, such as the type of concrete or the mix design, the location that you need us, the equipment required and the size of the pour.
The Concrete People Ltd are a competitive business in the industry and well endeavour to beat any price, call our office team today for your personalised and instant quote.
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When do you deliver? Can you deliver at the weekend? Can I specify a delivery date?
We can deliver concrete 24/7 - whenever you need it!
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If you want to arrange a pour for a specific future date, or even on very short notice just let us know. Wherever possible, we are happy to arrange same day and next day deliveries, but during busy periods we suggest giving us 1 or 2 days’ notice before you need your concrete delivered or pumped.
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What happens when I book a job. Do I receive confirmation?
Yes - at The Concrete People Ltd we use a professional bookings database system. All job bookings are confirmed via email and we are also happy to send an SMS confirmation if you wish!
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What do I need to prepare before EasyMix arrive?
A priority for all jobs is parking space - Our mixer vehicles are approximately 11m long and 3m wide. If you are also using a pump you will need around 20m of parking space, which is the same as about 4 car lengths. Due to the weight of our vehicles we recommend that we park on the roadside rather than on your driveway.
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You’ll may also need wheelbarrows and labourers if not using a pump - Once we are parked up you will need to be ready to start pouring concrete as soon as possible. We provide 2 wheelbarrows on most of our vehicle’s please request at booking if needed. depending on the size of the pour and the number of people you have to help, you may require more - unless of course you opt to hire a concrete pump.
Quick, I need more concrete! When is the latest I can amend my order?
The benefit of booking with The Concrete People Ltd is that we can respond to your needs for small or large quantities of concrete. As a rule of thumb, please try to confirm your order 24 hours before delivery, but if you find you need more concrete on the day, simply our office team and we will do our best to help you.
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Will you let me know when you're on your way?
All of our Concrete vehicles are fitted with GPS trackers, so we know exactly where our vehicles are all the time! This means we can make educated estimates for time of arrival to your concrete pour site and we always aim to arrive at every job within the time slot given at booking.
Can I request when you arrive on site?
The Concrete People Ltd plans our logistics around 3 daily time slots. We aim to complete each job within the estimated time slot. Depending on availability and the site location you can choose a delivery time between:
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07:00 – 11.00
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11.00 – 14.00
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14:00 - 17:00
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Who do I contact if there is a problem?
Our experienced office team are available on the phone from 08.00 every morning until 5.00 in the evening. They will be able to help you with any issues and keep you updated.
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My site has tight or difficult access. Will you be able to deliver to me?
With our experienced operators and modern equipment, we are confident we can pour concrete wherever you need it! Our concrete mixer’s vehicles and pumps are capable of transporting concrete across long, difficult distances and up to great heights. Speak with our office team if you think you may have access issues and we will work together to find you the best solution.
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Are you ever late?
Customer satisfaction is a priority for us and if we are suffering delays or complications we will be open and honest in our communications with you.
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Do I need to be there to accept delivery/sign for anything?
There must be someone on the site to take responsibility for signing for the delivery of our concrete and services.
The Concrete People Ltd only offer laying or wheelbarrow service in some areas please ask on booking (although we’ll help where we can in all) so you will need enough labourers on site to transport, lay and level any concrete delivered. For DIY or smaller concrete jobs, we recommend having somebody on hand who has some experience with laying and levelling concrete.
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Do I need to provide any equipment or tools?
Most vehicles carry 2 wheelbarrows for your convenience if needed please request on booking, however no other equipment is supplied. Please ensure you have the correct tools and safety equipment to complete the concrete pour, and to transport, lay and level your concrete. For further information don’t hesitate to call us.
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Will you leave any mess? What equipment is required for cleanup?
Concrete can be a messy business but we aim to leave every site in the same condition as we arrive.
All our vehicles carry water jet sprays to help clean up but we do recommend laying tarpaulin and protecting any delicate items or areas. If you are using wheelbarrows to transport the concrete be wary of spillages and try to create a sensible (flat and straight) route for the wheelbarrows. If you are using a concrete pump then you can read further information on our concrete pumping tab.
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How can I leave a review?
You can leave a review for us here
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We hugely appreciate every positive review that our customers leave. The members of our team are always told when they are mentioned personally in any feedback, and we aim to be the best reviewed concrete company nationally!